December 26, 2016 at twelve:48 pm I was debating on adding far more details on my mobile phone but determined not to and because I didn't buy the additional data metro shut off all four telephones on my account, these 4 telephones are pay as you go services and Metro turned off what was currently compensated for since I made a decision not to acquire more information. Experimented with contacting costumer service and after 30 minutes of an automated recording telling me it could not join me to some costumerecent service rep I ultimately went into a pcs metro keep where by the costumer service rep insisted I'd purchased and needed to pay for the extra details to possess my 4 phones turned back again on , let me remind you That is service that’s pay as you go for , paid out in advance ahead of the service is reactivate.
After a handful of different routes to test to assist and at some point referred to as one of several region reps who soon after Listening to The entire predicament known as the first shop and instructed them to carry out what they must have to start with and that was comp me the F60.
March 18, 2014 at 4:11 pm I went to some store in Capitol Heights, MD and almost the identical point take place to myself and my cousin but we purchased the telephone on Sunday and returned it on Monday. The Clerk was building a myriad of excuses not to reimburse me my a reimbursement, even stating the box the mobile phone came in was damaged and which the charger wasn’t within the box any more.
How about respect to your shoppers???? I am extremely dissatisfied in what your business considers “consumer service”.
April 7, 2014 at 3:fourteen pm Your safety actions certainly are a joke and critically have to have some revising. I'll Guantee that as many people as feasible will know the extent of The shortage of professionalism I had been offered and that maybe choosing a far better service supplier can be a smarter choice for ease and comfort in protection to delight in using your cell phone………………….
Now The difficulty is that you have to pay for extra for the hot place, the data in 4G remains to be not considerably faster than it absolutely was in advance of, 3G is slower as well as location a different entry point utilizing the t-mobile network in fact made it even slower. I had been geting speeds of 15kb/s in 3G which happens to be capable of near 1Mb/s, not quicker community operates at closer to 4kb/s.
January 31, 2015 at 2:19 pm For 4 a long time I’ve been generating my payment online working with my MasterCard debit card. Hastily Metro PCS can’t settle for my payment as the program claims my card isn’t legitimate. I used two hours previous month to the cell phone with supervisors and ended up paying my bill using a credit card–which was The very last thing I needed to do. The supervisor did at the very least waive the $3.00 late rate since by then my payment was late. Now, this month, I’m endeavoring to fork out by the due date and the procedure received’t accept my card. I was advised by a rep that Metro PCS just up-to-date its technique and now my card isn’t acknowledged. Then I used to be informed which i created too many makes an attempt to use the cardboard Which’S why I can’t use it.
Phone 5…was informed I need to go to corporate shop about a hundred miles this post away or file coverage assert and fork out deductible (WHAT) receives transferred to company telephone number without currently being supplied the phone number they usually have been closed so couldn’t get by
I connect with I’m breaking apart. How can that be when I’m using your strategy? I have not gotten any help to slove this issue nevertheless. Only technique to slove it if I give out extra money for a little something I now paid out for. How fare is that? I would like assist or anything. It can’t be in this manner. I do know ya’ll not within the bussniess in having people money with no merchdance. I’m incredibly not happy. 704-674-XXXX would be the number that’s not Doing work. Look up all the situations I’ve simply call. You can’t be listening in on calls because if you had been, my calls ought to have came up again and again. Just give me my a refund so I'm able to go back to my old options or enable me with yours. I paid out for a little something and finding nothing
March 21, 2015 at seven:fifteen pm I just went into the metro pcs at the company retailer on SANTA ROSA AVE in SANTA Rosa california as well as the manager jose was wholly from line. Ive been a business man in sonoma county for a few years and ill show you what, ive never ever fired any individual but this guy absolutely must be demoted.
Our tech pros will maintain you up to date just about every investigate this site action of just how so You mostly really know what’s happening with your repair. It doesn't matter what The problem, carry your computer or laptop computer to the uBreakiFix near you.
January 19, 2016 at 7:forty seven pm I happen to be with this particular corporation because it very first came to kc but the real issue would be that the preserve providing the cheap ass mobile phone along with the after you go back to The shop to procure it from there very little they could do about this I happen to be and not using a mobile phone for two thirty day period and now iAM Ill and worn out the don't Reside up two the word which company needs to be near lasting they dont even hold the feeling to accomplish simething over it they're able to’t even aplgiozie for this but I've now contacted my law firm my Invoice have to be purchase them two month I didn’t have service and them low-cost ass telephones I would like my a reimbursement for that iam seriously mad concerning this and you got the nerve to ship a text information referring to your biil
January eight, 2015 at 9:38 am We have been shopper for a very long time, given that ya’ll commenced promoting in Corpus Christi, Texas and we had been explained to it click reference doesn't matter what our approach would not improve, very well you business has LIED! We now have purchased new phones and every time our strategy transform but like your rep Sandra #8413 mentioned we happen to be lucky to produce blog here other reps give us the discounts. my son only recently purchase a telephone and a pricey one at that, and our system changed went from $seventy five to $a hundred and five and Sandra wouldn't adjust us back again just suggested us that we had been lucky and when I questioned if I could speak with her manager she recommended me she didn’t have a boss, then requested if I could obtain the selection to corporate Place of work she informed me she couldn’t give that information for personal use, which that didn’t make sense to me.
November 10, 2017 at twelve:55 pm This grievance is particularly about Worker “Jancilla” at MetroPCS Company Shop at 1861 Lexington Ave, The big apple, NY 10029. I intended to Port Inside a amount from AT&T to MetroPCS and was assigned to work with Jancilla about the transaction. Her Mind-set was lackluster at very best and discovered as not seeking my small business or do any get the job done in any way. I delivered the port in information. She blankly stared at her watch and entered the information then questioned “what approach?”. I replied to which she stated “how u pay back?”. I provided my charge card. twenty minutes later on she reported the port in was unsuccessful and reported “really need to do a refund”.